Wholesalerinvent

Return Policy

Overview

We want you to be completely satisfied with your purchase of natural materials and related products. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Returned within 30 days of purchase
  • Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned due to their nature:

  • Custom or made-to-order items
  • Items that have been installed or used
  • Items damaged due to misuse or improper handling
  • Items without proof of purchase

Return Process

To initiate a return, please follow these steps:

  1. Contact us at infocenter@wholesalerinvent.world or call +18547852010 to request a return authorization
  2. Provide your order number and reason for return
  3. We will provide you with return instructions and a return authorization number
  4. Package the item securely in its original packaging
  5. Ship the item to the address provided in the return instructions

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Please note:

  • Shipping costs are non-refundable unless the return is due to our error
  • You are responsible for return shipping costs unless otherwise stated
  • Refunds may take 5-10 business days to appear in your account after processing

Exchanges

If you need to exchange an item for a different size or style, please contact us. Exchanges are subject to availability and must be requested within 30 days of purchase.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Late or Missing Refunds

If you haven't received your refund yet, please check the following:

  • Check your bank account again
  • Contact your credit card company, as it may take some time before your refund is posted
  • Contact your bank, as there is often some processing time before a refund is posted
  • If you've done all of this and you still have not received your refund, please contact us

Contact Information

For questions about returns, please contact us at:

Email: infocenter@wholesalerinvent.world
Phone: +18547852010
Address: 3943 S Delaware Pl, Tulsa, OK 74105, United States